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Monthly ArchiveDecember 2007



VoIP Admin on 28 Dec 2007

VOIP A Basic, Basic Intro

What is it?

Most people are familiar w/ NetMeeting and other software that let you talk to others over the internet. VOIP is similar. However, it also uses your phone - the interface we’re all familiar with.

Instead of connecting your phone to the wall, you connect it to a box either the VOIP company provides or you buy on your own. This is the modem. You need highspeed/broadband internet for this. Your modem plugs into your cable/dsl modem and now it can ‘talk’ btwn your phone and the internet.

Your phone lines already do pretty much what VOIP does, just w/ different/older technology (well, some of it’s new w/ optics and such, but…).

How hard is it to setup?

It’s actually very easy. Assuming you have the company send you a modem or you buy a kit at the store, you simply plug the modem btwn your current cable/dsl modem and your computer (e.g., the out from your cable modem now goes to the new box and the out from that to your computer). It also has a phone jack for your regular phone.

Once it is on, it will boot up and configure itself.

What are the benefits?

There are many benefits depending on the company you go w/, but here are a few I have (all of these are free w/ the monthly fee- $14.99 for my setup):

1. Features like caller id, call waiting, call waiting caller id, call forwarding, etc.

2. Voicemail

3. Email alerts for new voicemail.

4. Web access to voicemail - you can play your messages on your computer.

5. Auto-forward - if the phone is ever down or isn’t answered, it’s auto-routed to another number

6. Online management of all features, settings, account, etc.

7. Computer dialing - highlight any number on your computer, hit F6 and it sets up the call from your phone to theirs - very convinient!

8. Keep your regular phone (you don’t need a voip phone)

There are some other cool features available for extra $ like the softphone which lets you use your computer as a phone w/o the modem - this means you can take your laptop w/ you wherever and you have your phone w/ the same phone number everywhere too (you can do this w/o the softphone, but you have to take your VOIP modem around w/ you - not bad if you’re going somewhere for a longer trip).

Another really cool thing is the virtual phone numbers. You can get extra numbers that ring the same phone, but they are local numbers to any area code you want. So if I live in Dallas and have family in New York, I can get a local phone number here and there. That way my family in New York can call a local number (free) and talk to me! Vonage charges $4.99/month for that. I’m not sure about the others.

And the biggest benefit - IT’S CHEAP! I pay $14.99 plus some tax and such, but not the ump-teen taxes, charges, fees, etc. like the phone company charges.

Also, if you do a little research/reading, you can set it up to where every phone jack in your house is wired for VOIP. It’s little more than plugging the output of your VOIP modem into the wall jack you already have. Very little more.

Bottom Line

You get lots of good, free features and options for doing/managing a lot more including a lot over the web and it’s SO much cheaper (at least it is for me!). Being the ‘average guy’ I am, I don’t really use all the features. Fortunately, it’s pretty much a ’set it up and forget about it’ type thing except that I save $40+/month w/ it!

I use Vonage b/c that’s what I was told about first and it was one of the first. There are others and I’m sure they have their strengths, but Vonage has the cheapest base option at the time I did my research.

Bear Cahill is a software engineer in the Dallas, TX area and runs a few websites: The Armchair Geek (thearmchairgeek.com), Webpage Hosting Info (webpagehostinginfo.com), Go To College Online (gotocollegeonline.com) and The Video Exchange Community (videoexchange.org)

Publish freely if this resource box is included and links maintained as links.

Internet Connections Admin on 27 Dec 2007

Cut The Wires

How often do you see someone sitting in an airport lounge or coffee shop working on a laptop computer? Sure they could be playing solitaire, but the odds are increasing that they are corresponding via e-mail, sending a report back to the home office, or downloading a presentation for their next stop and staying one step ahead of their competition. Know anyone who brags that they can check e-mail, weather, news or sports on their laptop from anywhere in the house or even out on their deck? How often does the lack of an internet connected computer restrict the way you present, discuss, or demonstrate during a meeting, or exchange between colleagues? Wish you could instantly provide internet access for the new employee, the conference room, or guest in the lobby?

Those who have tried Wireless Fidelity or Wi-Fi say they will never give it up. Those who haven’t tried it are missing what the Wi-Fi alliance simply describes as Freedom.

OK, so what is it, how much does it cost, how is it installed and what problems are there?

First the good news. A Wi-Fi Network is simple, easy and inexpensive to install. Basic requirements are: 1. A high speed (broadband) internet connection, the most common being cable, or DSL. 2. Next, an access point, sometimes called an antenna or a wireless router. These are available at your local electronics or computer store in a common price range from $50 to $150. 3. A wireless card or “adapter” for your laptop computer(s). Most new laptops come with wireless capability already installed but if yours doesn’t have it, for less than $100 you can add an adaptor…no tools required. That’s it. That’s all you need. The equipment comes with instructions that are easy to follow, and setup is a breeze. You can be up and running in moments, sharing internet connection, and even printers, scanners and hard drives.

Sounds great, no? Any drawbacks? Well, a couple. First of all, these networks operate in the unlicensed spectrum of ranges of 2.4 and 5GHz. Do these numbers sound familiar? If you have a cordless telephone, chances are quite good that it operates in the same 2.4GHz spectrum. This causes problems with some wireless networks. There are adjustments that can be made if problems arise such as selecting a different channel on your wireless network (a similar process to changing the channel on your electric garage door opener) and in most cases this solves the problem. Other precautions such as separation of telephones and wireless equipment can be helpful. Note: If you have an old 900MHz cordless telephone, you may want to dig it out of the closet or think twice before replacing it with one of the newer 2.4GHZ models. Manufacturers of the newest 5.8GHz models claim they also do not interfere with wireless networks.

The other drawback is more of a quiet menace, generally more serious, and usually happens without the network owner’s knowledge. Typically, wireless network products are shipped with any imbedded security features turned off in order to make setup a snap. There are a few more steps required to add network security. Without security measures active, your network is accessible by anyone with a Wi-Fi capable device and within range (typically up to a couple hundred feet). So what? Good question; maybe no big deal for the present time but the more users on your network, the less bandwidth there is for each user, and the sharing of your single internet access line (say 512Kbps) can cause noticeable slowing of downloads and certain applications. Higher speed internet access service can help if you are networking simultaneous users who use the internet.

A more critical issue is that of file sharing. If any of your computers are set to allow access for file sharing, or say sharing a printer or other peripheral device, your “guest” has the same access to these files and devices. This is an obvious problem and one that you need to be aware of. There are easy fixes. Read the documentation that comes with your equipment, and ask questions before you purchase. Tell the sales person how you plan to use this new freedom and ask for their suggestions as to how you can operate securely and reliably.

Then cut the cords and enjoy the freedom. You are bound to increase productivity, reduce fatigue, and get more done!

John Geiger owns and operates the local affiliate of WSI Internet Consulting and Education, a Toronto based global network of consultants, developers and production centers providing turn-key internet business solutions for small and medium-sized enterprises to include web-site design, development and hosting; site maintenance and upgrades, full e-commerce solutions, on-line training and education, and other cutting-edge internet technology and solutions. For questions, comments, free consultation, or ideas for future articles contact John at (828) 328-5929 or http://www.webmasters-wsi.com

Cable Internet Admin on 26 Dec 2007

High Speed Internet Services - Have You Jumped On The High Speed Internet Bandwagon

With technology expanding rapidly in our daily life, high speed internet connection has penetrated into our homes and offices if your local internet service provider offers high speed internet connection services. In this world of instant gratification where people do not have the patience to wait anymore, it is easy to see that high speed internet connection is becoming the mainstream norm as compared to dialup connections. However, before jumping onto the high speed internet bandwagon, it is essential that we considered all the options that are available to us and most importantly the cost associated with it.

1) Local dial-up - They are simple to setup and can be costly as some companies charges phone bill while you are connected. Speed can typically range from the slowest at 26k to 56k connection speeds.

2) Cable connection - It requires a cable modem and are usually provided by company which offer cable TV. Speeds can range from 512k to the high speed of 10Mps.

3) DSL - A DSL modem is needed to be installed on to your computer. Speeds typically range from 512k to the high speed of 9Mps. The cost involved could be twice the amount of a basic dial-up.

4) Broadband - This is typically referring to a cable, DSL, wireless connections or satellite internet connections. Speeds typically range from a 512k to 1.5Mbs.

5) Wireless connection - A wireless modem is needed to be installed on to your computer and are available in limited area. Speeds typically range from 2Mbps. The advantage is that you do need a wire connection to be connected.

6) Satellite internet connection - Upload speed and download speed can be different. For example, you may be able to download through satellite and upload through dial up. This is the most expensive option out of all the options given, but this service is available anywhere throughout the world. Speeds are available at 500k onward.

Which type of high speed internet connections do you really choose? Well, the answer lies in what you need. One thing for sure, if you are tired of waiting for a standard dial up to connect and download, you are ready for a broadband connection. Plus, once you have experienced the power of a broadband connection, you will never ever go back to dial up again.

Justin Koh is a freelance writer whose articles have appear in most major ezines. You can find more of these at: http://www.highspeedinternetcenter.info

You have permission to publish this article electronically or in print, free of charge, as long as the bylines are included. A courtesy copy of your publication would be appreciated.

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